FAQ
Answers to your most common questions.
What makes Brenlo different from other suppliers?
We have earned the reputation of being the easiest company to do business with. Our customers trust us for our consistent, high-quality wood mouldings, doors and more. Whether you’re a custom home builder, architect, or homeowner, we are dedicated to providing products and services that exceed expectations. With masterful craftsmanship, attention to detail, and a commitment to bringing your vision to life, we ensure every project is built with precision, care, and passion.
Do you offer custom profiles or specialty orders?
Absolutely. While we carry a wide variety of standard profiles in various wood species, we also specialize in custom millwork. Whether you’re designing a custom home, crafting a commercial space, or enhancing a space, we are here to provide the products and support you need to succeed.
How do I get a quote or place an order?
- Request a Quote Online
- Calling us directly at 416-749-6857
- Sending an email to [email protected]
- Visiting our showroom and speaking with a product specialist
- Filling out our online contact form with project details
Once we’ve reviewed your requirements, we’ll provide a detailed quote and help you finalize your selection.
Can Brenlo help me choose the right products for my project?
Yes. Our experienced team is well-versed in design and can recommend the best products to suit your style, budget, and functional needs. Whether you’re a homeowner, designer, or contractor, we’ll work closely with you to find the perfect solution.
What is the typical lead time for orders?
Lead times vary depending on the complexity of your order, especially for custom requests. Standard profiles may be available immediately or within a few days, while custom runs typically take longer. We’ll provide an estimated timeline when you place your order.
Do you offer delivery and shipping?
Yes.
Can I order samples before making a decision?
Yes. If you’d like to see or feel a profile before committing to a larger order, we can provide samples. Just reach out to our customer service team or visit our showroom to request the samples you need.
What wood species do you offer?
We offer a wide range of wood species including poplar, oak, maple, walnut, cherry, and more. If you’re looking for something specific or exotic, let us know—we may be able to source it or provide suitable alternatives.
What if I need additional support or have more questions?
We’re here to help! Whether you need further details on products, want tips on choosing the right materials, or just have general questions, feel free to:
- Call us at 416-749-6857
- Email [email protected]
- Fill out our online contact form
- Visit us at our showroom during business hours
STILL HAVE QUESTIONS?
If you didn’t find the information you’re looking for, our dedicated team is standing by. Reach out through our Contact Page or stop by our showroom to speak with a specialist in person. Let us bring your vision to life—one beautiful detail at a time!